Operations Manager - Property
- Port Elizabeth, Eastern Cape
- R250,000-500,000 per year
- Permanent
- Full-time
- Prepare and manage the technical budget (Capex and R&M) including forecasts and budget variance reports. Set and implement planned/preventative/emergency maintenance in conjunction with the Centre and Regional Facility Managers, as well as disaster and emergency planning
- Ensure that life cycle planning and preventative maintenance plans over a 3, 5 and 10-year period are set for properties under management
- Ensure effective asset control by setting and managing the asset register
- Ensure that compliance is maintained with building and statutory regulations
- Manage and respond timeously to technical, operational and building complaints and queries received by clients, and identify trends in complaints
- Manage the relationship with the tenants, including tenant installations and asserting budgetary control
- Conduct inspections, including technical, housekeeping, service contract and take on and take back inspections
- Manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system
- Manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by suppliers, ensuring they are within budget by negotiating the advantageous pricing structures, as well as effective utilization of municipal and utility management
- Prepare required technical and financial reports and feedback reports to management on issues
- Stay abreast of changing technical market trends
- Manage procurement of goods and services
- 3 to 5 years' property or Built Environment experience
- Shopping Centre / Retail Experience advantageous
- Diploma or BSc Property Studies / Building Science/ Facilities Management
- Engineering qualifications an added advantage and/or Relevant Certificates plus 5 years' property or built environment experience
- Demonstrable understanding of Property Management
- Shopping Centre / Retail Experience advantageous
- Ability to work after hours and on weekends when required
Computer literate (full MS package)
Well-developed report writing skills
Budgeting and cost control experience
Familiar with service level agreements (SLA's) and lease agreements
Stakeholder management skills
Project Management skills
Pneumatic experience
Excellent verbal and written communication skills especially in communication to clients and suppliers
People management skills