Documentation Controller

• Grade 12 (Essential)
• Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Desirable)
• A minimum of 2-years’ experience in Freight Forwarding and Logistics experience (Preferably export related)
• After hours availability is essential
• Ability to identify the needs in the team and assist where needed
• To have working knowledge of Google Workspace / Excel / Inttra
• To have the ability to read and interpret shipping documentation
• Resilient with the ability to work under pressure and meet daily, weekly and monthly deadlines
• Strong organisational and communication skills to manage workload and prioritise
• Attention to detail and accuracy
• Fast learner in internal and external computer systems and processes
• Ability to work with multiple key stakeholders both internal and external in dynamic industry changing environment

• Open files on systems and upload supporting documentation
• Accurately capture consignee instructions on systems
• Ensure that final file covers are received from the Ops team before vessel sailing
• Shipping instructions are submitted to the shipping lines as per the deadlines
• Prepare, process and submit PPECB’s, Phyto’s, Certificate of Origins, Cargo Dues, Eur 1’s, Form A’s within the required timeframes. In accordance with required legislation
• Ensure that the client updates that shippers, contacts and instructions on systems and guide clients when needed
• Ensure that completed documents are available on systems
• Systems are updated and accurate at all times
• Relevant additional comments are made on systems. E.g costs / delays
• Complete additional invoices information / comments / requests or Form 7’s within 30 days of vessel departure
• Inform Line Manager of any documentation or client issues immediately and to flag the necessary with relevant departments
• Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clients’ shipments
• Interact and communicate with 3rd party service providers such as but not limited to- shipping lines, Customs, PPECB, Chambers and DHL to complete documentation processes for our clients by managing exceptions with regard to queries
• Perform all duties in line with the companies documentation KPI’s
• Minimum annual volume of 600 containers complexity dependent

JobPlacements.com