Norwegian speaking Customer Service Campaign Executive job – Competitive salary + benefits – Cape Town, South Africa

• Provide top-notch customer service to Norwegian speaking clients via various communication channels such as phone, email, and chat
• Handle inquiries, resolve issues, and ensure customer satisfaction while adhering to company guidelines and policies
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to share insights and strategies for improving customer service delivery
• Stay up-to-date with product knowledge and industry trends to better assist customers

• Fluency in spoken and written Norwegian
• Excellent communication skills in English, as it is the company’s primary language
• Prior experience in customer service or a related field is a plus but not mandatory
• Strong problem-solving abilities and a customer-centric mindset
• Ability to work effectively in a fast-paced, team-oriented environment
• Proficiency in using computer applications and software
• A positive attitude, a willingness to learn, and a commitment to delivering exceptional service

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