IT Support Engineer
Exceed Human Resource Consultants
- Somerset West, Cape Town
- Permanent
- Full-time
- Diagnose and resolve hardware, software, and network-related issues promptly and effectively.
- Provide technical assistance for desktop and server infrastructure, software installations, and hosting environment setups.
- Manage and maintain Microsoft Active Directory environments, DNS, DHCP, and Group Policy Objects (GPO).
- Utilise advanced knowledge of LAN/VLAN/VPN/Wireless/VOIP/WAN and Firewall technologies to support network infrastructure.
- Oversee internet connectivity platforms and solutions, ensuring optimal performance and security.
- Administer Microsoft servers and desktop environments, including Microsoft Office 365.
- Implement virtualization technologies such as VMware and perform physical infrastructure upgrades.
- Optimize performance and plan capacity for virtualized environments.
- Demonstrate proficiency in networking fundamentals and hands-on experience with Microsoft services and products (e.g., WSUS, MS SQL Server, IIS).
- Manage SAN storage and backup environments, as well as antivirus software deployment.
- Possess basic Linux knowledge and familiarity with ERP solutions and MS SQL.
- Work with service desk platforms and contribute to their operation.
- Have a basic understanding of API technologies and integrations.
- Tertiary IT-related degree/diploma.
- ITIL certification preferred.
- A+ and N+ certifications.
- Minimum of 3 years of experience in an IT service delivery role.
- Proven track record in supporting MS Azure environments, preferably certified.
- Strong troubleshooting skills.
- Advanced knowledge and experience with Microsoft Active Directory, DNS, DHCP, and GPO.
- Hands-on experience with virtualization (e.g., VMware) and physical infrastructure upgrades.
- Proficiency in Microsoft Office 365.
- Familiarity with SAN storage, backup environments, and antivirus software management.
- Basic Linux knowledge.
- Exposure to ERP systems and MS SQL advantageous.
- Experience in service desk platform operation.
- Understanding of API technologies and integrations.
- Email your comprehensive CV to
- We reserve the right to only conduct interviews with candidates of choice.
- Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
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