Sales Manager-Port Shepstone
Sanlam
- Port Shepstone, KwaZulu-Natal
- Permanent
- Full-time
- Work with Branch Manager and contribute operational insights to monthly, quarterly and annual business planning.
- Work with Branch Manager to determine sales targets for the team, in line with and in support of the objectives and strategy for the Branch, Area and Province.
- Communicate and manage the achievement of sales targets to ensure growth in clients and profit.
- Plan and manage the weekly and monthly activities of representatives (Financial Advisors) in line with sales targets.
- Responsible for the operational effectiveness of the team:
o Secure client retention through managing the quantity of cases written by Financial Advisors and quality of service in line with relevant standards.3. People management
- Work with Human Capital and Talent Acquisition to put the necessary capacity / capability in place to achieve sales targets.
- Coach and develop team members, providing the necessary guidance, training, and work exposure to ensure personal and career growth.
- Draw daily and weekly reports to monitor activities and the achievement of sales targets. Work with Financial Advisors to adjust tactics where necessary.
- Responsible for monthly reporting of sales and team activities. Analyse data to identify areas of improvement and plan for the next month.
- Conduct monthly and annual planning based on reports.
- Identify key internal and external stakeholders (branch managers, customers, commercial companies, facilities, etc.). Determine effective engagement tactics that will contribute to building and maintaining relationships.
- Engage with clients address escalated queries. Ensure the efficient resolution of queries and provide timely feedback.
- Manage and coordinate the delivery of internal stakeholders supporting the teams (support functions).