Client Executive – Strategic Corporate Clients
- Johannesburg, Gauteng
- Permanent
- Full-time
Develop a deep understanding of our employer clients' business, strategic objectives and challenges in order to create opportunities for value creation
Demonstrate expertise with respect to the the clients group offering suite
Collaborate across the relevant sales and account teams to build impactful strategic account plans that deliver growth and ensure retention
Own the delivery of revenue, growth and retention targets for key accounts & participate in forecasting activities
Build strategic partnerships with key broker houses to maintain a transparent and mutually beneficial approach to client engagement
Manages and coordinates the entire sales cycle for key clients from finding a potential opportunity to securing a deal, working closely with the Distribution and Key Account Management teams across the Business Units (Bus) to close and onboard new business.
Using insights from data analytics and client needs, give input into bespoke value propositions, thought leadership and offerings for key employer clients
Mobilize all areas of the business to expedite client delivery and speedy resolution of all queries, quotation or escalations
Frequent client interactions through regular check in's, organizing and hosting events, and strategic networking
Work with adhoc cross-functional teams across the business to deliver the best and relevant expertise to the client
Retain and delight key clients through mobilizing all areas of the business to expedite client delivery and speedy resolution of all queries, quotation or escalations
Has oversight of all client interactions, queries, quotes and escalations for key clients through a fit-for-purpose CRM system
Drive the creation of a rich client data repository through the use of a shared CRM solution
Creates detailed business plans to achieve defined goals and targets.Strategic Sales
Strategic account planning
Development of marketing strategies
Analysing market trends
Ability to convert sales
Business savvy - ability to see an opportunity and present it to the clientOverall Client Relationship
Co-ordination of events and networking sessions
Negotiation skills at all levels
Facilitates the executive level InterfacesTechnical Expertise
Knowledge of all product offerings, structures and benefits across the value chain
High degree of business acumen and/or industry experience
Ability to provide advisory support at all levelsLeadership / Management
Ability to influence without authority
Collaborate across all levels of an organization (internal and external)
Systematically analyzing and reporting of new business results, pipeline management together with actionable initiatives
Accountable for all targetsEntrepreneurial
Ability to creatively solve complex problems
Contributes to the development of bespoke value propositions and new products/offeringsEducation/ Qualifications
Clinical, Actuarial, Employee Benefits and/or Management Consulting background and relevant qualification/sExperience
At least 10 years' experience in: Research and development; Actuarial risk;; Technical Marketing; Strategic Account management; other relevant commercial experience
Financial Services, Management consulting and big Pharma industry experience