Hotel Sales Co-Ordinator

• Grade 12 or equivalent qualification.
• A tertiary qualification in Hospitality, Marketing, or a related field will be an advantage.
• 2 – 3 years experience in a similar sales role within the hospitality industry.
• Valid driver's license and Own vehicle.
• The ability to work independently. Attend weekly team meetings and bi-weekly meetings in Polokwane.
• Excellent interpersonal and negotiation Skills.
• Attentive to customer needs and customer satisfaction.
• Knowledge of market trends and social media platforms.

• Implement effective sales strategies to maximize the company revenue.
• Create promotional material and marketing campaigns to attract suited clientele.
• Research new markets and business opportunities to identify industry trends, competitor activities, and customer preferences.
• Represent the company in various exhibition events, trade shows, and networking events.
• Manage and maintain a comprehensive database of potential and existing clients.
• Prepare sales proposals to potential clients, highlighting the best features and qualities of the company.
• Review the customer service quality of the company to ensure customers are tended to properly and resolve customer complaints.
• Create and maintain customer loyalty by providing excellent customer service and building sustainable relationships with clients
• Strengthen relationships with existing customers
• Set annual sales budgets, reports, and forecasts.
• Implement effective strategies for achieving sales targets.
• Conduct an assessment of sales performance and implement improvements to sales processes and strategies.

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