Food Microbiology Accounts Executive

• 5 years experience in technical sales and laboratory work in Food Technology.
• National Diploma in Sales and Marketing
• Btech in Microbiology/ Chemistry/ Food Technology/ Biotechnology
• MS Office Suite proficiency
• Bilingual (English/ Afrikaans)
• Drivers licence
• Clear criminal record
• Sober habits

• Identify new business target markets
• Target new business based on monthly market segments
• Target new business based on industry changes, updates, and historical norms
• Quotations for new clients
• Assist clients with the completion of new client forms
• Assist new clients with finance information for procedures and policies
• Confirmation with new clients, sample loggers, and laboratory for POs before logging and lab releasing of results
• Resolve outstanding queries
• Follow up with all new clients regarding their first-time interactions
• Resolve any existing client queries if complaints are raised
• Resolve all queries and client complaints for new clients
• Monthly follow up meetings with all new clients
• Reports to be populated for new VIP clients and to be discussed with senior representatives in monthly external meetings
• Compile and maintain a database of leads
• Compile and maintain a market-segmented database of existing clients to communicate more effectively with clients
• Form and maintain relationships with vital role players through continuous contact and interaction
• Demonstrate ability to compile quotation and navigate the LIMS system
• Submit weekly reports
• Attend weekly feedback meetings to update on new client information
• Monthly reports to be compiled of monthly sales activities
• Understand issues in various departments and find suitable workable solutions
• Make recommendations of the various tests and services
• Assist clients telephonically and via email
• Be professional and courteous in all forms of communication
• Perform any other reasonable tasks as requested by management from time to time

• Mon - Fri: 08:00 - 17:00

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