E.P.X Courier Services, a national courier company, is looking for an enthusiastic, well-presented candidate to fill a position in their Call Centre in KLERKSDORP.Call Centre - booking of collections and following up on collections placed atvarious branchesResolve Customers requests via calls and emailsHandling escalated queries from branches, agents, and clientsCapturing, scanning, and analysing PODsClearing and following up on all outstanding PODsContinued to follow up on existing queries until resolvedCommunicate customer inquiries/ feedback to relevant team membersPreference will be given to candidates with courier experience.Must be fluent in English and AfrikaansExcellent communication skills (written and verbal) & Telephone mannerMust be computer literateAttention to detail, hardworking, and well presentedAbility to work in a pressurized and fast-paced environmentSelf-disciplined and reliable individualAptitude for problem-solving and multitaskingOwn transportCustomer service orientated