HR Officer - Generalist

KwaZulu-Natal
Permanent
Full-time

1 month ago
Apply easily

Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, DurbanThe successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent DevelopmentAs a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR functions, including Talent Acquisition, Employee Relations, Industrial Relations, Talent Development and OnboardingThe position requires a proactive and people-centric individual with strong leadership skills, a hands-on approach, and a passion for fostering employee growth and development and the ability to handle multiple priorities in a fast-paced environmentDuties and Responsibilities:Talent Acquisition Management

Lead a team of two recruiters to manage the full-cycle recruitment process from sourcing and screening to interviewing and hiring
Collaborate with hiring managers / customers to understand staffing needs and develop effective recruitment strategies, particularly for on-line teaching roles
Ensure a seamless and positive candidate experience throughout the recruitment and onboarding process

Employee Relations and Industrial Relations

Serve and a trusted advisor and point of contact for employees regarding HR policies, procedures, and employment related matters
Handle employee relations issues, grievances, and disciplinary actions in accordance with company policies and applicable laws
Manage Industrial Relations matters and liaise with relevant stakeholders

Talent Development:

Design and implement talent development programs to enhance employee skills, capabilities, and career growth opportunities
Conduct training needs assessment and develop training plans to address skills gaps and promote continuous learning
Provide coaching and mentorship to employees to support their professional development and career progression

On-Boarding of new Teachers:

Oversee the onboarding process for new teachers, ensuring a smooth transition into their roles and alignment with organisational goals and values

HR Administration and Compliance:

Put systems in place and maintain accurate HR records and documentation, including employee files, contract, and performance evaluations

Minimum Requirements:Education and Experience:

Bachelors Degree in Human Resources or related field
5 - 7 years HR experience with a focus on Talent Acquisition, Employee Relations, and Talent Development
Strong leadership and team management skills with the ability to motivate and inspire others
Excellent communication and interpersonal skills with a customer-centric approach
Knowledge of employment laws and regulations, particularly in relation to Industrial Relations
Experience in Call Centre, BPO environment or Retail preferred
Must have experience with bulk recruitment and putting systems in place

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