Forwarding Sales Manager

• Generate personal new Forwarding sales to facilitate annual trade lane volumes growth as per company targets.
• Identify potential prospects, establish contact and develop customer relationships; target customers that can help increase market share.
• Coordinate Air & Ocean new business accounts secured by the FSM and develop sales leads and assess potential for business; maintain pipeline and manage inter-company opportunities.

• Define and quantify new Air & Ocean Forwarding targets in conjunction with BD Commercial, Trade Lane and our International partners.
• Act as liaison and communicate with foreign and domestic offices, department managers, upper management, and/or clients regarding quality service and related issues that affect our ability to meet the client’s requirements, supported by the Trade Lane Managers.
• Prepare Standard Operating Procedures / Forwarding Rate Proposals based on customer’s requirements, work with management team and operating staff to ensure quality and profitable service is delivered based on the customer’s SOP.
• Manage all communications in regards to your forwarding new business accounts, including effective and timely resolution of issues, problems or concerns with EMO/ Agent and BIL offices.
• Prepare monthly, quarterly and yearly reports that detail trade lane new Air & Ocean Forwarding business development & progress; analyse marketing conditions and sales projections.
• Ensure efficient feedback on new business Air & Ocean Forwarding sales leads received from Trade Lane and/or our international partners, updating of the global target accounts.

• Matric.
• Bachelors Degree or relevant Post Graduate Qualification.
• At least 5 to 10 years Sales Experience in the International Freight Forwarding Industry.
• Strong sales experience and ideally has worked in a business development role. Solid working knowledge of sales, business development and planning and management. Track record in International Freight Forwarding and Clearing.
• Intermediate full MS Office, CRM capabilities and Cargo wise (CW) experience will be a plus.
• Drivers License (Code 08).

• Highly motivated, sales orientated with experience in sales planning and execution.
• Extensive experience in the air and sea freight forwarding industry in sales at a senior level.
• In-depth knowledge of air- and sea forwarding processes, procedures, regulations and requirements.
• Ability to think logic and use reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Energetic and innovative, with a high tolerance for stress.
• Highly motivated and sales-oriented, with experience in sales planning and execution.
• Proficient in sales prospecting and identifying target accounts.
• Adaptable to different business environments and cultures.
• Strong negotiation and presentation skills, with professional demeanor and excellent written, verbal, and cultural communication skills.
• Ability to build rapport and establish trust through a consultative approach, while maintaining assertive sales follow-ups.
• Skilled in diplomatic resolution of customer inquiries and problems.
• Excellent public speaking and presentation abilities.
• Upholds integrity and ethical standards of the highest level.

• Salary: negotiable
• Paid Time Off (PTO), if applicable

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Yusrah Farouk at RPO Recruitment or on LinkedIn
• You can also visit the RPO Recruitment website:

RPO Recruitment