Job Summary • Duties and responsibilities include but not limited to: • Assist with customer bookings. • Ensuring the required booking confirmations are made for vehicle repairs. • Assist QC Department when required. • Ability to multitask. • Able to handle a fast-paced reception • Well presented • Experience with switchboard, Client Liaison • Computer Literate • Email etiquette. • Attention to detail. • Knowledge of TMS • Excellent Customer service skills Skills: • Workplace Safety • Customer Contact • Data Management • Interpersonal Communication • Analytical Skills • Customer Satisfaction • Customer Retention • Customer Support • Customer Service • Customer Follow-Up • Administrative Assistance • Warranty Administration • Claims Management • Office Administration • Receptionist Duties • Microsoft Office If you meet the above requirements please e-mail CV toAUTORECRUIT20062-10AutomotiveRecruiterAboutDiverse Towing was established in 2006, and competes in a very aggressive and sometimes violent environment. We specialize in any 24 Hour Roadside Assistance requests, such as rollback towing, accident management services, fuel assists, jump-starts, Tyre changes, storage facilities and transporting services. We provide mechanical repair assistance for any make or model of vehicle. Under the guiding hand of our director, this towing company today caters for most aspects of the towing trade. We have a dedicated team with extensive knowledge and experience in the field. Service to us is key and we strive for excellence, always. We are the preferred towing company, and we pride ourselves in responding promptly and efficiently to the needs of your emergency accident or breakdown, no matter what it takes. We will dispatch a tow truck to collect your vehicle ASAP!