National Parts Manager

• Forecasting parts needs and ordering parts to maintain optimal inventory levels.
• Forecasts goals and objectives for the department and strives to meet them.
• Purchase order processing - The parts manager will be responsible for Ordering parts from factory and ensuring deliveries are made to dealers in the shortest times possible.
• Source and secure accessories for OEM of the highest quality and reasonable costs.
• Trace shipping of orders.
• Helping field service personnel upon request.
• Meet monthly sales targets.
• Ensure maximum first pick rate and first fil rates.
• Ensure dealers accounts are always up to standard.
• Ensure payments for suppliers are processed timeously.
• Hires, trains, motivates and monitors the performance of all parts department staff.
• Prepares and administers an annual operating budget for the parts department.
• Establishes pricing parameters that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Stock level control - Performing inventory controls and keeping quality standards high for audits. Also ensure minimum obsolesce.
• Supervises stock order procedures.
• Sets and enforces a policy on the ordering of parts.
• Analyses sales, expenses and inventory monthly to maintain profit goals.
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Attends managers meetings.
• Holds weekly department meetings.
• Analyses departmental operations and storage layout and revises as needed for maximum effectiveness.
• Directs shipping and receiving efforts to ensure timely processing.
• Develops sales promotions and campaigns.
• Handles customer complains immediately and according to the Brands guidelines.
• Ensures that all dealership purchases are properly accounted for.
• Maintains professional appearance.
• Monthly reports to Aftersales Manager of monthly sales targets, profits, losses, stock levels, stock orders/procurement, accessories.
• Other duties as assigned.
• Clear understanding of imports and exports and related procedures.
• Able do pricing calculations and do competitor analysis to ensure completeness of parts pricings and achieving maximum GP margins.
• Dealer performance analysis monthly.
• Additional ad hoc responsibilities as requested by Senior Management.

• Matric
• Bachelor's Degree in a related field would be advantageous.
• 3-5 years' experience in a similar role.
• OEM experience in a similar role is advantageous.

• Excellent written and verbal communication skills
• MS Office - proficiency in Excel is essential.
• Ability to manage multiple priorities and deadlines.
• Be able to work under pressure.

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