Liaison Officer

Independent HR Consultant

Durban, KwaZulu-Natal
R6,000 per month
Permanent
Full-time

1 month ago

Job SummaryLiaison Officer:1. Sending weekly / bi-weekly expert outstanding lists2. Resolving all queries related to expert3. Follow up with expert on overdue/urgent reports and ensure submission by specific due dates4. Allocation of patient days - preps and interviews5. Allocation of reports to be typed6. Management of expert schedule7. Prioritising of outstanding reports on weekly lists8. Drafting of validity letters9. Following up on RAF4 approvals10. Ensuring sufficient resources are available to the expert i.e. profilers / equipment etc11. Expert patient day coordination if required12. Obtaining additional documents / collateral requested by expert13. Ensuring all patient information dictated is uploaded to the system14. Ensuring the expert view on Sharepoint is perfectly up to date and audited regularly15. Attend to any and all requests by the experts related to their work the employer16. Liaising with case management to ensure expert is booked correctly and sufficiently
and that enough can proceeds are available to meet targets monthly17. Develop a process with the expert to work to their benefit and ensures a smooth and
efficient working environment and timeous submission of reports18. Liaise with the Training Academy when training is required, or gaps are identified in the expert's department19. Keep the expert updated on his schedule, arrivals and anything related to his departmentRequirements: * Interview for Durban based experts

Visit each expert physically at least once a month
Assist experts on patient days with completing intake forms and presenting patients, anything that is required on a patient day
Check documentation is uploaded in time for patient day, ensure X-rays are uploaded to patient folders, ensure all dictations and notes are uploaded and assist with collateral collection when requested by the expert
Assist with general branch duties as requested by the branch manager
Assist with case management duties in preparation for patient days / mobile assessment weeks
Signing up new experts
Attend / host / facilitate all onboarding of new experts in Durban

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