Client Servoe Consultant
Ntice Sourcing Solutions
- Cape Town, Western Cape
- Permanent
- Full-time
- Resolving client queries dealing with:
- Debt counselling
- Additional financial services/products
- The National Credit Act
- Short/non-payment queries
- Payment and debit order queries
- Balances
- Credit reports
- 1 year of Client Service/Call Centre Experience
- Diploma/Degree in the Financial Services Industry advantageous
- Excellent Communications skills verbal and written
- Computer Literate
- Excellent Problem-solving skills
- Empathy and customer understanding
- Calm under pressure
- Positive attitude
- Favorable Credit and Criminal records
- Lives the IDM Values
- Competitive salary and benefits package
- Opportunity to work with a talented team of professionals
- Chance to make a real difference in the lives of our clients
- Opportunity to grow and develop your career
- Access to bursaries to further your studies
- Short courses to advance your career within IDM
- Medical & Retirement Annuity Benefits and more
- Half a day off for your birthday
- Company Transportation provided when applicable