THE PURPOSE OF THE ROLEThe individual in the role is required to be the principal point of contact between the business and the client in offering our services and products.KEY DELIVERABLESQuotingFollowing up on leads from prospective clients.Meeting with local and international filmmakers and reporting back to Management and/or Manager: Operations.Booking in jobs as per client’s request.Compiling quotes in accordance with client specifications and ensuring gear is booked accordingly.Managing the quotations process from commencement to completion.Preparing client agreements and ensuring adherence to applicable terms and conditionsEnsuring all allocations are completed timeously.Planning for gear shortages.Responding to relevant client correspondence (emails and phone calls) timeously.Liaising with Production, crew and the operational floor staff to eliminate delays and unplanned changes.Ensuring that the generator and operators are booked, as required.Communicating high demand gear to Manager: Operations, based on client feedback.Working with the operational team to plan logistics for hired-in gear or interbranch movement of gear.Ensuring that the Rental’s invoicing process is complete including missing and damaged equipment/items.KEY PERFORMANCE INDICATORSKey Performance Indicator 1All Client emails responded to within 1 day.When quoting, a commercial should have a 1 day turnaround and feature a 2 day turnaround whilst keeping all stakeholders informed and/or updated.Key Performance Indicator 2Ensuring that equipment bookings are correct thus avoiding issues relating to overbooking and/or financial wastage.Key Performance Indicator 3Ensuring that equipment challenges identified and are escalated timeously to Manager: Operations.Key Performance Indicator 4Ensuring proper communication with Store, Dispatch and Receiving and On Set teams to ensure a workflow that makes successful shoots.A National Senior CertificateA Diploma within SalesA minimum of 2 years' experience within Sales and/or Rentals