National Maintenance Planner - GautengFull job descriptionMAIN FUNCTIONS OF THE JOBPlanningActive participation to support management of data centre infrastructure to provide a concurrently maintainable, cost-effective system supporting 99.999% electrical uptime & 99.99% mechanical uptime.Administration of company CMMS/EAM system.Co-ordinate corrective, preventative and predictive maintenance activities for all Teraco Data Centres by developing a detailed rolling routine to optimise assets throughout their lifecycle.Develop and maintain maintenance schedules, ensure visibility thereof and enforce strict adherence to such.Drive the interactions and collaboration with all planning stakeholders to ensure the maintenance plans align with the deliverables of our business plans.Ensure client notifications contain concise, accurate information and sent out to the correct recipients on time by the necessary departments.Co-ordinate, assess and review maintenance efforts to ensure all facilities maintained to Teraco standards.Collaborate with operational teams and service providers to schedule resources for planned maintenance work.Ensure that all maintenance works performed are in accordance with established practices and procedures and are completed in a timeous manner.Weekly review of all audits and tasks on the maintenance management system to ensure correct documentation has been uploaded and standards have been adhered to.Weekly status updates/reporting to relevant stakeholders, on all maintenance related tasks and audits.Where possible, standardise maintenance activities across all facilities.Continually improving planning, scheduling, data management and job reporting systems to increase planning effectiveness and efficiency in an ever-evolving environment.Troubleshoot and perform effective root cause analysis to permanently resolve maintenance related issues. Adherence to timelines is critical.Provide system training and ongoing support on the maintenance platform to the infrastructure maintenance team.Keep the National Maintenance Manager informed of abnormal or critical situations and seek advice as needed.Respond to emergency calls for maintenance.Perform administrative tasks as required.ComplianceMaintain compliance in accordance with all relative policies and procedures.Meet agreed inter-departmental OLA (Operational Level Agreement)H&S monitoring and corrective action to meet statutory compliance, SLAs, and good business practice.Implement company and departmental policies, processes, and work instructions as per the agreed quality and timeline/RFS.Active participation for both external and internal auditsCritical System ManagementEnsure all maintenance events are scheduled correctly on the maintenance management platform.Ensure all planned, preventative, and corrective maintenance is managed in accordance to ensure customer MSA’s and SLAs are achieved.Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines.Ensure that the client communication process has been adhered to.Data Centre EthicsEnsure compliance is maintained incorporating industry best practices.Ensure data centre facilities standards are enforced and maintained.Ensure data centre cleaning standards are enforced and maintained. SKILLS REQUIREMENTExcellent technical abilities and analytical skillsExcellent planning and co-ordination skillsEffective communication skills, relationship building, active listener, ability to understand requirements.Proactive problem solver, perform rapid and accurate assessments, quick response to potentially critical situations.Trouble shoot systems and components to identify root causes of failures.Implement corrective actions promptly to mitigate the negative effects of system changes.Self-motivated, ability to work independently, as well as being a positive team player.Conducts self professionally, exhibits elevated levels of tolerance and patience.Responsible for continued learning and self-development.Ability to read and interpret engineering drawings.Advanced Microsoft Office skills.Understanding and application of TPM Methodology.Intermediate Project Management skills.Administrative dutiesEnsuring compliance with internal policies and regulations.Change and incident management.Ensure adherence to all established guidelines and management practices for employees.Occupational Health and Safety responsibilities.Reporting accurately, as per agreed format, quality, and timelines.Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management.BehaviourAdopt a mindset of continuous improvement.Lead by example.Be on the lookout for constant process improvements.Growing our people.Delivering to our Shareholders.Respecting each other.Embracing Diversity.Upholding the highest levels of integrity.Serving our clients.Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.Ability to work productively in cross-functional teams or resourcefully and independently as an individual.Focused on continued learning and self-development.GeneralOpen to provide after-hours support as needed for significant issues.Excellent verbal and written communication skills.Ability to consistently deliver results despite competing priorities and distractions.QUALIFICATIONS AND EXPERIENCEElectrical qualification preferable.Maintenance Planning experience essential.Proficiency in SAP PM or similar CMMS/EAM systems.Proven track record in Multi-site Maintenance Management essential.Minimum 5 years relevant Data Centre experience preferable.Extensive knowledge on Data Centre environments and Critical Infrastructure Systems preferable.Proven experience with maintenance and reliability initiatives, focused on Preventive and Predictive maintenance.Experience managing, maintaining, and establishing maintenance procedures for operational environments to ensure equipment reliability meets or exceeds expectations.Proven ability to maintain assets and the facility, control parts inventory, monitor purchase orders, approve invoices, and manage a budget.Manage maintenance teams (staff technicians & contractors).
