IT Technician

• Assess, diagnose, and repair IT hardware and related equipment, including desktop systems, notebooks, mobile devices, tablets, peripherals, and communication devices.
• Conduct hardware troubleshooting, component testing, and repairs/replacements as necessary.
• Perform software recovery and repairs for various operating systems.
• Troubleshoot network LANs and WANs.
• Maintain accurate job card updates and provide timely customer feedback.
• Offer telephonic and on-site support to customers and managers.

• Minimum 3 years of IT technical experience.
• Proficiency in networking and Windows operating systems.
• Solid hardware experience (Notebooks/ Asus/ Lenovo/ Dell/ HP)
• Strong knowledge of Windows hardware.
• Computer literacy in MS Word, Excel, Outlook, and PowerPoint.
• Previous experience in a customer service environment is advantageous.
• Own transport with valid Drivers License

• Matric with mathematics.
• A+ certification.
• Proficient in troubleshooting communication devices.
• Organized, efficient, and meticulous work ethic.
• Excellent communication, writing, and interpersonal skills.
• Strong IT technical abilities.
• Conflict management skills.
• Ability to learn new software tools quickly.
• Customer-focused with a commitment to service quality.
• Effective time management and prioritization skills.
• Proficient in administration and basic finance.
• Ability to provide feedback tactfully and diplomatically.
• Team player with the capacity to work independently.
• Strong analytical and evaluation skills.

• Mature and passionate about technology.
• Committed to exceptional workmanship and attention to detail.
• Quick and efficient worker willing to exceed expectations.
• Positive attitude, energetic, and motivated.
• Professional demeanour in managing conflicts.
• Well-groomed and presentable.
• Patient, tolerant, and diplomatic.
• Team player with analytical thinking and problem-solving abilities.
• Ability to travel locally and inter-provincial

DataTech Recruitment