and executing standard fixes. Identify problems by investigating potential and actual service problems; escalate... use of system hardware and software by implementing and advising on systems development and service delivery staff on policies...
Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards... and familiarity with US customer service expectations. - Strong communication and leadership skills. - Ability to work night shifts...
requires the service of a dedicated and energetic person to fill the position of Production Manager in Paarl POSITION INFO...
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