Call Centre Process Analyst
Job position: Call Centre Process Analyst, Pretoria, Gauteng
. Assessing Agent Performance: Evaluate agents' interactions with customers, providing feedback and coaching to improve... strengths and weaknesses. Designing Evaluation Programs: Develop metrics and programs to assess and improve agent performance......
Job Location: Pretoria, Gauteng, South AfricaSalary: unspecified
Company: Boardroom Appointments
Job posted: 20 Nov 2024
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