Title T07 - Technician : Support - Technical Remote Support Agent Job Description We are looking for Technical... Remote Support Agent who will provide End User Compute Support for users of Clients. Manage, maintain, and repair IT systems...
About this role : The main purpose of the job is to contact debtors in order to collect on outstanding accounts which are in default and arrange payments in a professional and effective manner. NB : This is a Night Shift role. Minimum...
, emails, and live chats. This involves listening to recorded calls, reviewing written communications, and assessing agent... to call volume, call resolution times, customer satisfaction scores, and agent productivity. Identifying Process Improvements...
COD payments Arrange drawing for Agent and/or Airline drawing Attend operational meetings and support KAMs in the...
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