of a branch, including operations, sales, customer service, security and safety. To ensure that all branch operations... as appropriate and ensures that all customer service personnel are adequately trained both with respect to product knowledge...
and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering... or convert customer to eChannels and or encourage use of digital and self-service channels Always comply with procedures...
Location: Randburg, Johannesburg - Ferndale, Johannesburg, South Africa
| Salary: unspecified | Posted: 13 Nov 2024
experience excellence in own service delivery aligned to Organisational values and service standards Ensure system, process... demands to deliver internal and external customer service excellence through adherence to quality service standards...
Location: Port Elizabeth, Eastern Cape, South Africa
| Salary: unspecified | Posted: 13 Nov 2024
) coverage efforts to service clients in accordance to the segment CVP Job Description Relationship Management: Own the.... | Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross...
's Standard Operating Plans (SOPs). Job description Job Objectives: High standards of customer service and care Efficient... and relevant legal knowledge Customer service orientated Team Player Integrity Ethical working practice and compliance...
| Salary: R25000 - 31999 per month | Posted: 13 Nov 2024
Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards... and familiarity with US customer service expectations. - Strong communication and leadership skills. - Ability to work night shifts...
| Salary: R25000 - 31999 per month | Posted: 13 Nov 2024
Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards... and familiarity with US customer service expectations. - Strong communication and leadership skills. - Ability to work night shifts...
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