IT related problems, as well as creating an enhanced customer experience for the company’s clients. The candidate... clients in a professional and timely fashion. Tracking and updating logged requests. Service Desk / Server / Desktop Support...
and proposals. Tender submission and proposal presentations to clients. Drive positive customerservice through appropriate..., ensure customer visitation, budgets achieved, projects/quotes follow up and overall service delivery. Develop and implement...
standards Tasks: ·To design a cost-effective solution for projects in order to meet the customer needs. ·To prepare... system support as and when required. ·To provide support to clients for Callouts and Service Level Agreements (SLA...
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