. Centre of Excellence Development: Coordinate and establish COEs to optimize service delivery across markets, ensuring... compelling business cases to drive new product development, investment, and service standardization across regions...
years Critical Competencies Microsoft Office Analytical Skills CustomerService Orientation Financial / Business... qualifications Experience in the management of client relationships, preferably in a financial and customer facing environment: 3...
of their accounts Ensure service provision invoice are settled within agreed terms Reconciling customer accounts on volume, price.... Responsibilities: Accurate and timeous processing of customer account sales Communicate with customers on the status...
a defined life cycle around reviewing the future state enterprise architecture Customer Centricity Coordinates... service processes throughout the organization Establish a single point of contact for issue resolution and change management...
compliance levels and assist with troubleshooting patch failures. Collaboration: Work with Customer Engineers on complex issues... Improvement: Seek and implement opportunities for improvement in IT systems and service delivery. Documentation: Maintain...
and minimizes risk to the organisation, customer and other external stakeholder Enable business continuity through rehabilitation... efforts and minimise risk to the organisation, customer and other external stakeholders. Build and optimise relationships...
Solutions business unit with a governance and control service while creating a positive risk culture within the environment...
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