: Responsible for the performance of the Care Centre team and the Care Centre’s day-to-day functioning, ensuring operational goals... Centre to ensure operational goals are met and high-quality standards are maintained., Ensure that direct reports execute...
wording, systems, protocols and procedures Identify and escalate issues to supervisor o Call avoidance from other call... centre agents o Fraudulent activities from other call centre agents o Misconduct Must be able to work shifts and overtime...
is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able... Experience - in a contact centre environment, which includes inbound voice customer care/support (Outbound experience...
Location: Port Elizabeth, Eastern Cape, South Africa
| Salary: unspecified | Posted: 09 May 2024
costs and ensures deviations from budgetary limits are reported to direct Supervisor. Please note should you not receive...
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