| Salary: R218077.44 - 283086.84 per year | Posted: 09 Feb 2025
Senior Agent or Superintendent. Representing eThekwini Electricity professionally during the interaction with the Call... request or agent not being able to handle a call. Closing the interaction when all necessary actions have been completed...
of customer problems and complaints Researches and keeps abreast of market conditions in the assigned sector Develop weekly call... planner and schedule appointments Complete and submit weekly reports (call, market & competitor) Provide after sales service...
strong relationships with our internal and external stakeholders. Hello future CallCentreAgent, FNB Introduction Welcome to FNB... and performance in CallCentre. Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM...
with their selections and offer technical advice Process and follow up on orders Increase market awareness Cold call for new business...
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