. Responsibilities and expectations but not limited to: 1st Line Support: Support Delivery: Provide support via email, phone..., configure, and maintain Windows 10/11 and software suites (Office 365, OneDrive, SharePoint, Azure AD). Hardware Support...
for customer issues raised by the wider support team. The Escalation Engineer will be expected to: Assist with the architecture..., implementation and management of Azure infrastructure Assist with technical escalation of issues from the wider support team Assist...
and understanding of market segmentation and customer profiles to support sales and growth within the defined market. Undertake... through support. Strive for excellent, value-added service to clients so that they do not seek competitor products...
for customer issues raised by the wider support team. The Escalation Engineer will be expected to: Assist with technical... escalation of issues from the wider support team Assist with customer onboarding projects and Cloud migrations Managing...
to support our growing Ecommerce Payments platform. Automation Champion: Lead efforts in automating deployment, configuration...
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