queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First-time-fix rate and recall rate... stock Complete administration within time frames as per policies Action and close new calls within customer Service Level...
. Our ideal candidate will be self-motivated, passionate about performance and will have the high energy level... level and is performance-driven and deadline-orientated. Excellent planning, organizing and time management skills...
and to identify the appropriate Best Practice strategy. Continuously evaluate business capacity and actively advise Senior Management... Centric Solutions, Managed IT Services, Negotiation, Project Management, Service Delivery, Service Level Agreement (SLA...
SLAs (Service Level Agreements). User interface transactional solutions. Analyse and scope End-user authorisation roles...
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