(NQF Level 6) or B Tech in Human Resources Management 5+ Years as HR Administrator High level computer literacy... & Wages: Close liaison with Finance/Payroll administrators regarding salaries * Support HR Administrator for hourly paid...
in systems problem resolution. · Ability to communicate clearly with external systems suppliers. · Strong teamwork... and BI. Responsibilities · Monitor uptime of existing systems & and communicate resolution plan when failures occur...
in a First call resolution is taken in a bid to achieve the First Call resolution rate defined per customer The First Line... for further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that 98% of all calls...
. Participate in Service Level Agreement discussions and customer presentations. Address customer complaints promptly and escalate...
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