A well known hospitality client is seeking an English speaking Call Centre Agent to join their team in Johannesburg...) Qualifications and experience: Matric No less than 1 years' relevant experience in travel or hospitality in the call centre...
+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value... Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales threshold rate Obtain new...
per process. Striving for First Call Resolution, on every contact. Diagnosing and resolving first line issues. Working...
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