ACCOUNT MANAGER Only RSA citizens may apply Strict screening in terms of requirements will be adhered to. Only applications with the below experience and skills will be considered PURPOSE OF THE POSITION: The main purpose of this po...
or misapplied payments within determined SLA’s and respond to client Follow and adhere to retentions processes, procedures... approach to handle clients who want to cancel on correction call and maintain retentions skills to mitigate cancellation...
Cancellations Expected Behaviour: "New policies not commencing Shared measure as per Kpi measures supplied by MI" Turn-Around Time Expected Behaviour: "Turnaround time of admin workload Using ECH, the overall SLA achieved for Inbound for th...
on our retentions campaign! Our contact centres give you The Sweetest Deal around! Here are some of the great benefits: Competitive...
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