Role Description The Escalation Engineer is a key part of the company service framework acting as an escalation point... and progress of their Tickets Technical security operations, SaaS service and platform management Implementing automation...
of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part... relationships by increasing the current service. Use existing sources to establish opportunities across Sanlam businesses...
Location: Port Elizabeth, Eastern Cape, South Africa
| Salary: unspecified | Posted: 19 Sep 2024
service, warehouse/ , or retail environment * 5 years' experience in a management role Relevant computer experience... Ability to handle pressure Self-reliant and responsible Cultural sensitivity Service orientation Accountability for all work...
Role Purpose: The Escalation Engineer is a key part of the company service framework acting as an escalation point..., SaaS service and platform management Implementing automation and service efficiency measures with scripting, coding...
SKILLS & QUALIFICATIONS: BSc Engineering degree or equivalent Experience in Controls and Instrumentation in general Experience in 800xA (operation, configuration and maintenance) for at least 4 years. Experience in Symphony Melody or ...
Job Description To provide the customers with excellent service by ensuring that they are served promptly... Service Manage the growth of active customer Account Base to increase client base Maximise cross sell opportunities...
of contracted Services / Service Level Agreements Monitor & Control Monitors execution of contractual terms and conditions agreed... by own- and supplier organisation Supervises and executes the provision of contracted services/ Service Level Agreements...
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