individual to lead, manage and facilitate ICT Service Delivery of Broadband-related projects to Client Departments... projects. Key Performance Areas Line Management: Manage a team of professionals and service providers that perform...
with current and potential customers to identify service requirements. Ensure high levels of customer satisfaction through... excellent service delivery. Responding to customer complaints and concerns, and ensuring customer service needs are met Staff...
processes, reduce costs, and enhance service delivery. Leverage data-driven insights for predictive maintenance, reducing asset... in adjusting to new tools, technologies, and shifting business needs to maintain an efficient operation. 11. Customer Service...
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