and share information to the Sales & ServiceCentre Manager so that mandated service levels standards (SLAs with SOP... procedures Keep records of all conversations in our Sales & Servicecentre database in a comprehensible way Operational...
reconciliations during the quarterly Internal Financial Controls review Create and maintain new SAC reports to improve financial data..., and data analytics tools Knowledge of financial regulations, best practices, and reporting standards Minimum of two years...
Performance & Targets Monitor and achieve sales targets across all stores. Analyze performance data and implement sales... consistent delivery of exceptional customer service. Monitor customer feedback to identify trends and drive improvements...
General reception duties to welcome clients Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department. Utilize resources and obtain necessary knowledge ...
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