and Responsibilities: Direct and manage the efforts of Senior Managers in developing and managing large scale programs. Manage overall... appropriate staffing and customer interaction guidelines for work team(s); and monitoring performance leading...
customer strategies that drive up profit within constraints. Work within the Risk and Analytics department to enhance... Develop and implement champion/challenger customer strategies that deliver performance in line with Board expectations...
process. Track e-commerce performance metrics, analyse customer behaviour, and implement strategies to improve conversion.... Manage responses and engagement on social media, addressing customer queries and fostering community interaction. Support PR...
goals and reporting on sales progress Handling customer complaints and resolving their issues in a timely and professional... a customer database and documenting all customer interactions and transactions Qualifications Matric Skills...
To offer suitable packages and ancillaries within the requirements To maintain a high level of customer service at all times...
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