intervention tickets, diagnose network issues, and implement timely solutions to minimize service downtime and maintain optimal... complex network problems within the defined Service Level Agreements (SLAs). * Escalation Management: Efficiently manage...
relationships, resolving issues and ensuring service levels meet company standards. Monitor and manage the month-end... and oversee vendor performance metrics to ensure service quality. Team Leadership: Lead, mentor, and develop the accounts...
Job Summary Key Responsibilities Perform routine electrical maintenance and repair work on FMCG production equipment... machinery and plant equipment. Ensure timely response to breakdowns to minimize downtime and maintain continuous production...
customer satisfaction by taking control of the delivery process for prompt delivery of products/service. Offer quality... ensuring professional, knowledgeable and friendly customer service delivery throughout the region. Ensure the provision...
Job Summary Qualifications: Must have a valid driver's license Minimum of a diploma or Bachelor's degree in Chemistry, Microbiology, Environmental Science, Biochemistry or a related scientific discipline Previous experience working in a ...
excellence in own service delivery aligned to Organisational values and service standards Deliver internal and external customer... service excellence through adherence to quality service standards Prevent wastage and identify process improvements...
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