Service Level Expected Behaviour: "Weighted SLA achieved... Behaviour: 1SQ - SQA 50 % ME/FULL - Meeting Expectations / Full Perform "Quality evaluations conducted on staff-customer..."> Service Level Expected Behaviour: "Weighted SLA achieved... Behaviour: 1SQ - SQA 50 % ME/FULL - Meeting Expectations / Full Perform "Quality evaluations conducted on staff-customer..." />
: "Calls not answered Any calls abandoned before being answered" Service Level Expected Behaviour: "Weighted SLA achieved... Behaviour: 1SQ - SQA 50 % ME/FULL - Meeting Expectations / Full Perform "Quality evaluations conducted on staff-customer......
Job Location: Gauteng, South Africa