Collaborate with security teams to enforce data protection and access control policies. ð¹ Technical Support & Troubleshooting... Provide expert-level support, diagnose, and resolve Citrix-related incidents. ð¹ IT Infrastructure Management Oversee...
. Strong analytical skills, with the ability to analyze licensing data, identify trends, and develop actionable insights to drive decision... complex licensing concepts in a clear, concise, and persuasive manner to diverse audiences, including C-level executives, IT...
client queries within the agreed service level and ensure that client receives timeous feedback. Escalate client queries... service level agreements and in terms of overall customer targets. Provide authoritative, expertise and advice to clients...
SUMMARY: Our Client is looking for a Service Desk Analyst who will be responsible for providing first line technical...: Our Client is looking for a Service Desk Analyst who will be responsible for providing first line technical support and customer...
and team management skills Excellent communication and negotiation skills Ability to analyse sales data and identify areas...
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