responsible for providing expert technical application support & maintenance to a large international user base.Quality of service... exceptional service to our clients. Proficiency in engaging with senior stakeholders to address issues promptly...
of any service-related issues to ensure swift resolution and maintain customer satisfaction. Client Interaction: Engage... with clients by scheduling vehicle bookings, checking in customers, and conducting follow-ups to provide exceptional service...
and areas requiring improvement, influencing product, process or service adjustments. Propose and track the effectiveness... objectives and measures for effectiveness of sales and service calls. Conduct frequent mock calls with agents. Reporting...
with within all tasks undertaken. To ensure that the quality standards of both customer service and operating processes, health and safety.... To ensure that customer expectations are met within the provisions of the contract. To ensure a high level of customer service...
| Salary: R365979.8 per year | Posted: 22 May 2024
, service bonus and study benefits. Enquiries: For enquiries, please feel free to contact me at 051 401 9813...
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