intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive... Reporting of service failures to the relevant Senior Consultant and then escalated to Client Services Manager. Protecting the...
or service providers for support and troubleshooting, where necessary. Monitors ICT security systems and does periodic tests... and checks to ensure that everything is in order Service Delivery Escalations Diagnoses and troubleshoots hardware...
and exceed the required customer service delivery standards. Duties & Responsibilities Strategy Formulation Responsible... stakeholders Operational Services Delivery Responsible for delivering a high quality and cost-effective recovery service...
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