and preparation of Business Continuity (BC) documentation in relation to Call Trees, Business Impact Analysis (BIA), Risk Assessments... Services Cost Centre. b. Manage the Corporate Services Cost Centre budget as approved for the Financial Year. c. Work...
/a Knowledge Minimum: Callcentre processes and procedures Customer care and service protocol Skills Communications...'s Internet Banking and Mobile Banking services. Experience Minimum: 1 - 2 years inbound contact centre Customer service...
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