SASSA - Team coach
Job position: SASSA - Team coach, Randburg, Johannesburg
for each agent weekly Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT...). Set key performance indicators for agents and review agent performance according to KPI’s in conjunction......
Job Location: Randburg, Johannesburg, South AfricaSalary: unspecified
Company: unknown
Job posted: 28 Jun 2024
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