Title Support Technician (Durban) Job Description We are looking for Support Technician, applicants... requires a self-starter to deliver the desired customer service experience. To drive service success that improves customer...
of existing systems. Manage and or conduct activities to develop Application Service Specifications in accordance with ICT... Architectures/Service Orientated Architectures; Solution Architecture and Database Design. Other Special Requirements N...
Line of Service Advisory Industry/Sector Not Applicable Specialism Advisory - People and Organisation Management... Transformation HR strategy ● Alternative service delivery models and sourcing ● Payroll, time and labour effectiveness ● HR...
to Customers to limit Servicetechnician's attending calls onsite. Help ST's that are struggling with technical issues at customer... queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First-time-fix rate and recall rate...
working out of 1,728 offices – and we’re all working towards one goal: to provide our clients with exceptional service... client service. We are looking for candidates who would like: Exposure to a broad range of client sectors; Hands...
intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive... research, client service and investment support, sales support, investment reporting and publications, presentations within the...
are cancelling and input in to business improvement initiatives. Improve client service experience, create engaged clients..., email, messaging app, and social media. Handle complex and escalated client service issues Leverage deep functional expertise to the...
and adding value. Ensure that contracted customer service level agreements (SLA’s) are met. Develop and manage account plans...
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