Location: Cape Town, Western Cape - Johannesburg, Gauteng, South Africa
| Salary: unspecified | Posted: 22 Dec 2024
Dialler system within the Contact Centre Operations. This includes overseeing campaign loads, dialing frequency, dialing... workflow for Contact Centre Operations by managing Dialler queues, reports and reporting such results to internal stakeholders...
Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met. Act responsibly with work related ...
locations. You have strong analytical skills, with expertise in analysis of performance metrics for callcentre operations... performance measures. You demonstrate knowledge of quality assessment processes. You have an understanding of contact centre staff...
Financial Analyst (CFA) - Level 1 (Entry-Level) Bachelor of Science (BSc) in Investment Management Honours in Financial...
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