and legislation. Needs to lead and drive a focused client segmentation with segment-appropriate service models and client value... efficient processes and customer service standards in order to improve the experiences of customers in the area...
Experience. Partnering with over 500 top-tier clients, we specialize in delivering tailored customer service solutions backed... KPIs (calls, emails). Review call recordings, provide constructive feedback, and refine objection-handling techniques...
Location: Port Elizabeth, Eastern Cape, South Africa
| Salary: unspecified | Posted: 28 Nov 2024
As a CallCentre Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance... through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve...
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