The Scrum Master role is within the Project Delivery Centre (PDC), a dedicated unit responsible for overseeing the... resource allocation, and monitors progress through robust reporting and performance metrics. The PDC is a centre of excellence...
of customerservice is provided and maintained ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards... and preventative maintenance on plant and equipment within the service level requirements. As a leading African Integrated Workplace...
and arranges training for committee members with registered training service providers as and when required. Ensures compliance... Concerns and Actions taken thereof Provide support to ensure site protocols are being following by service providers (Security...
Support: Address customer queries and complaints, ensuring a high standard of customerservice. - Collaboration: Work closely... such as cold calling, networking, and referrals. - Customer Presentations: Present products or services to clients, highlighting...
and share information to the Sales & ServiceCentre Manager so that mandated service levels standards (SLAs with SOP... procedures Keep records of all conversations in our Sales & Servicecentre database in a comprehensible way Operational...
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