Job purpose To ensure operational and regulatory compliance as well as fraud risk detection, the branch inspector... like AML, KYC, customer service, and operational protocols. Policy Violation Detection Rate: Number or percentage of policy...
Monitor, guide and provide internal training on compliance matters related to: Financial Services Board and related legislation (e.g. FICA, FAIS, etc.), Protection of Personal Information (PoPI) Act. Any other relevant legislation associ...
also involves developing compelling narratives based on behavioural science principles and insights to understand customer... and project stakeholders Behavioural Science Craft persuasive content that drives customer engagement and action, using proven...
Specific Operational Knowledge Behavioural Competencies Coaching Communication Initiating Action Managing Work Quality...
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