service is delivered, responsible for assisting customers and meeting set targets. Line Manager: Store Manager... department in good condition Shoe pairing exercise is completed weekly Customer Service Provide excellent customer service...
that their daily targets are met, customer service, and ensuring that the correct processes are followed and adhered... updated with the latest trends in terms of stock coming in (unpacking process). Coordinate daily customer service operations (e.g...
and escalate unresolved issues Deliver on agreed performance targets according to set procedures and service level agreement... to achieve & maintain set customer service excellence standards Contribute to the design, development, implementation...
sales targets. Utilising CRM and booking system. Utilising MS Word, Excel, Outlook. Educating customers in all service... offerings. After-sales service. What’s in it for you - Working hours are 07:30 - 16:00 Monday - Friday or Wednesday...
sales targets. Utilising CRM and booking system. Utilising MS Word, Excel, Outlook. Educating customers in all service... offerings. After-sales service. What’s in it for you - Working hours are 07:30 - 16:00 Monday - Friday or Wednesday...
: Contract management and smooth communication to service operations and execution teams. Ensures service obligations... of all CS and Business Management Processes. Analysis and preparation of service contract for new, renewals and tenders...
responsibility for closing the same within defined SLA’s (Service Level Agreements) Responsible for troubleshooting issues for the...
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