their success in the digital marketplace. POSITION INFO: Identify Customer Value Proposition (CVP) opportunities to improve the... total customer experience and deliver business value. Previous experience scaling digital offerings to grow revenue in the...
. Previous desktop support experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture... and troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding between Software...
or related field. You have at least 1 year experience, ideally within a CustomerService or Helpdesk / Technical Support role...Alpha CX is a leading Business Process Outsourcing (BPO) company specializing in providing exceptional customer support...
with Customer queries. Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers... required Encourage survey uptake and drive excellent customerservice Similar jobs you might be interested in: Location: Midrand...
strong working relationships with key stakeholders in order to ensure continuous brand loyalty and advocacy. Develop customer... and customer dynamics Proactive actions to prevent potential threats to business results Understand customer practices...
. Analyse market trends and customer insights to identify new opportunities and target audiences. Collaborate with cross... analysis and key performance indicators (KPIs). Enhance customer engagement and loyalty through innovative and personalised...
This position will specifically be for a field service mechanic to be placed in either the DRC or in Mozambique... to do field service work. Currently the cycle for cross border work is scheduled as 4 weeks cross border and 1 week in South...
- On-site training with technicians. - Service Bulletin guidance face to face. - Technical skill up with ride along by FTC...
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