Technical Call Centre Manager
Job position: Technical Call Centre Manager, Roodepoort, Johannesburg
on call centre metrics such as reducing call volumes, improving first call resolution rates, minimising Average Wait Time (AWT.... Promote and develop self-service options to empower customers and reduce dependency on direct call centre engagement. Cost......
Job Location: Roodepoort, Johannesburg, South AfricaSalary: unspecified
Company: Supersonic FTTX (Pty) Ltd
Job posted: 11 Apr 2024
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